Documentation
Warranty & care.
Everything we sell is built for full-time commercial use. Coverage is provided under the manufacturer's contract warranty and confirmed in writing on your quote — here is what to expect and how to keep the furniture performing.
Warranty
CoverageManufacturer contract warranty against defects in materials and workmanship under normal commercial use
Outdoor · TiliaContract-grade poly, aluminum, resin & sling built for UV and weather exposure
Indoor · KECA InternationalSolid-wood frames made to order for full-time indoor commercial use
Confirmed on quoteExact term and coverage for your items are stated in writing before you order
Need the full written warranty terms for a bid or RFP? Your specialist will provide the current manufacturer warranty document for the exact models you are specifying. Request warranty docs ›
Care & maintenance
Poly, resin & aluminum
- Wash with mild soap and warm water; rinse and air-dry.
- Avoid abrasive pads and solvent cleaners that can dull the finish.
- Stack and store out of standing water; secure or store in high winds.
Sling & textilene mesh
- Sponge with mild soapy water; let the mesh dry fully before use.
- Rinse off salt and pool chemicals to protect color and fibers.
Tabletops
- Wipe with a damp cloth; dry after cleaning to avoid water marks.
- Use coasters/trivets for very hot items and avoid dragging heavy objects.
Solid wood & upholstery
- Dust and wipe wood with a soft, slightly damp cloth; avoid soaking.
- Clean upholstery per the fabric's code; blot spills promptly.
- Keep indoor wood out of prolonged direct sun and dampness.
General guidance for commercial care — always follow the finish- and fabric-specific instructions provided with your order.